Service Management & Equipment Maintenance
Are you struggling with labor scheduling, equipment maintenance, stock availability, job profitability, RMAs, or just the ability to manage your overall service management business? You need integrated systems to help control the resources, products, and services your business provides. You also need the advanced capabilities of managing equipment maintenance, service history, and more. Get started today to provide profitable service level agreements to monitor and support your customers for life.
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Customer Relationship Management (CRM)
CRM is no longer just an e-mail organizer and appointment scheduler. CRM can reduce operating costs, streamline operations, increase customers satisfaction & sales to make your resources more profitable. What aspect of your operation is affecting your business adversely the most? Customer satisfaction, following up on customer issues, internal communication between your employees, collecting on your receivables, making critical decisions too late, low sales volume, inventory turning over too slowly, project management inefficiencies, redundant and/or duplicate data entry or frustrated employees CRM is capable of handling all of these and so much more. The flexibility of CRM is only limited by you.
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Mobile Sales Order Processing
Take sales orders while in the field and directly transmit them back to the main office all by the use of a handheld computer. Our complete solution uses an Inventory Management System and an electronic invoice delivery system (EDI). Imagine before your sales representative leaves the store that the order is waiting to be shipped and the invoice has already been delivered to your customer. Using the inventory management system insures the items selected are as accurate as possible. Once the order is picked it is invoiced and ready to be sent electronically. Consider how many hands have been eliminated in the process, the accuracy of the order, and the accuracy of your inventory. A true end-to-end business solution that will increase productivity and reduce costs.
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Retail/Point-Of-Sale
A successful POS strategy isn't just about "the cash register." Today, you need integrated systems that ensure you have the right merchandise in your stores, at the right price, at the right time. You need the ability to fully understand the buying patterns of your customers-who they are and what they want. Most of all, you need the ability to monitor activity across all retail locations, easily and cost-effectively.
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Distribution and Manufacturing
You face many challenges to remain competitive in today's economy. Revenue growth is extremely difficult to achieve and cutting costs is critical. On the supply side, you must maintain good supplier relationships to shorten lead times, source from multiple vendors, forecast future product demand, and minimize product costs as well as the amount of inventory to carry. Once inventory is received and inspected, maximizing inventory turns, controlling stock loss, and enhancing worker productivity are key to your success.
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Accounting
Imagine a financial and operations solution that puts your business first. One that serves up the smart features needed for you and your employees to get the job done efficiently. A solution that follows your pace of growth, adapts to your unique workflow, defers to your database and deployment preferences, and adapts to your organizational structure. You don't have to be a big enterprise with deep pockets to afford it and it can change the way you think, work, and imagine.
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